At Nexson IT, we understand that sometimes things may not work out as planned, and you may need to cancel your order or request a refund. We are committed to ensuring that your rights as a customer are protected, and that you have a clear understanding of our cancellation and refund policy.

This policy applies to all courses and services offered by Nexson IT. By enrolling in any of our courses or purchasing any of our services, you agree to the terms and conditions of this policy.

Cancellation Policy

If you wish to cancel your enrollment in any of our courses, you can do so by contacting us through email or phone. Our team will assist you in the cancellation process and guide you through the steps to complete it.

Please note that cancellation requests must be made within 48 hours of the start of the course, after which no refund will be provided. If you fail to attend any of the classes or complete any of the assignments without prior notice, it will be considered as a cancellation, and no refund will be provided.

In case you have completed a significant part of the course and wish to cancel it, we may consider a partial refund, subject to our discretion. The amount of refund will be determined based on the percentage of the course completed, and any deductions such as transaction fees or taxes.

We also reserve the right to cancel any course due to unforeseen circumstances such as low enrollment, trainer unavailability, or technical issues. In such cases, we will inform you in advance and provide a full refund or offer an alternative course.

Refund Policy

We understand that sometimes you may need to request a refund due to unforeseen circumstances. In such cases, we offer a refund policy that is fair and transparent.

If you have made payment for any course and wish to request a refund, you can do so by contacting us through email or phone. We will review your request and assess whether you are eligible for a refund based on our policy.

Please note that refunds will only be provided in the following cases:

1. The course has been canceled by Nexson IT due to unforeseen circumstances.
2. The course material or content provided is significantly different from what was advertised.
3. You were unable to attend the course due to medical reasons, and have provided a valid medical certificate.

Refunds will be processed within 7 working days of receiving the refund request. However, please note that the refund amount may be subject to deductions such as transaction fees or taxes.

If you have enrolled in a course and have received a course completion certificate, no refund will be provided, even if you have not completed the course or attended any of the classes.

We reserve the right to deny any refund request if we believe that it is fraudulent or made with malicious intent.

Changes to our Policy

Nexson IT reserves the right to modify or amend this cancellation and refund policy at any time. We recommend that you review this policy periodically to ensure that you are aware of any changes.

Contact Us

If you have any questions or concerns regarding our cancellation and refund policy, please feel free to contact us at any time. Our customer support team is available to assist you and address any issues you may have. You can reach us via email, phone or by filling out the contact form on our website.

Disclaimer

Please note that this cancellation and refund policy only applies to the courses offered by Nexson IT. It does not apply to any third-party courses or services that we may recommend or provide information about on our website. We encourage you to review the cancellation and refund policies of any third-party courses or services before enrolling or making a purchase.

We appreciate your understanding and cooperation in ensuring that our cancellation